Your policy number can be found on the top right corner of your Policy Cover Page. Your policy number can also be found in the Policy Information section of your bill. The policy number starts with a letter and contains 9 numbers

The last name of the first policyholder listed or the company name can be found at the top left of your Policy Cover Page or bill.

Both the policy number and the name on the policy are required to verify your identity in accordance with Privacy laws and to ensure you are paying for the correct policy.

Please contact your broker with any questions concerning your policy. You can find the contact information for your broker in the Need Help? section on the right-hand side of the screen.

The supported Internet browsers are: Microsoft Internet Explorer version 8 and higher; Firefox version 10 and higher; Safari version 5 and higher; Google Chrome Desktop version 16 and higher.

Simply select the Monthly Pay option and we'll take you through the necessary steps. You will need to have the bank account number you would like to use, as well as authorization from the bank account holder to use it, if it's not your account.

You can pay with your VISA, VISA Debit, Virtual VISA, MasterCard or American Express.

Yes, you can. Each policy will have its own plan complete with its own payment schedule. If you select the same bank account and withdrawal date, we'll take out 1 combined withdrawal reducing your banking fees if you're charged per transaction.

There is a $35 fee for failed payments including automated withdrawals. Your bank may also charge you a fee for such transactions. Failure to make a payment may affect your insurance coverage.

To avoid a failed payment transaction, ensure you have enough money in your account prior to the withdrawal date you have selected. Note that your bank may place a hold on deposited funds for up to 5 business days.

Yes, upon renewal you'll see all the payment plan options available for your policy.

Your amount may be higher due to outstanding charges from a previous term or unpaid fees (for example an insufficient funds transaction). If you are concerned about the amount details, please contact your broker.

No. SGI CANADA does not store your credit card information, so we cannot process future transactions. We'll send you an invoice 21 days prior to the due date of each of the next payment. You may come back to this site at that time to make a payment.

If we have not received your payment by the due date required, your insurance coverage has not been paid for, and therefore is in arrears. Your policy is in jeopardy of being cancelled.

No. We can't process your monthly payments in this manner as SGI CANADA does not store your credit card information. We can withdraw the monthly amount from your bank account.

Amounts are calculated based on the number of days that you had coverage on the policy.

The amount now owing will include the amount of the failed payment and a failed transaction fee. It may also include the amount of your next month's payment.

SGI CANADA will be displayed on your credit card statement.

Coverage is no longer in place on a cancelled policy. You can only pay the outstanding amount owed. Please contact your broker to reacquire insurance.

No, SGI CANADA does not keep your credit card information.

–We use a secure web page and encryption. You know you're on a secure website if the URL begins with "https://" rather than the usual "http://". Our web pages use SSL (Secure Sockets Layer) and encryption.
–Padlock icon indicates the website is secure. Click on the padlock icon to view the certificate information verifying security.
–Moneris Solutions handles your secure transaction. Our partnership with Moneris - North America's leading provider of secure online credit card payment processing - means your transaction is in safe hands.
–Your credit card information isn't kept. Neither SGI CANADA nor your broker collects or stores your credit card information through this online system. When your transaction is complete, Moneris does not provide your full credit card information or security code to us. Therefore once the secure transaction is complete your information is no longer accessible.

This is a security feature that provides protection against fraud. It validates that you have your credit card in your possession and that your credit card number is legitimate.

Your payment will be applied immediately.

– Your credit card may have been declined or is expired - you can try another credit card or refer your quote to your broker.
– You may have entered an incorrect credit card number - try entering it again or contact your broker for help.
– Computer systems may be down - It is possible that one or more of the computer systems necessary to make your online purchase possible is inaccessible at this moment. Please try again later or contact your broker.
– Your address/phone number may not match the one on file with your credit card company - Please refer your quote to your broker to complete the transaction.

Yes, immediately following your approved transaction, you will receive an onscreen confirmation, that you can print. A receipt for your credit card transaction will also be emailed to you shortly.

Yes, you can but if you are outside of Canada there is no guarantee what level of encryption will be supported by the Internet browser you are using.

So we can send you a receipt for your payment. If you are on our Monthly Pay plan we'll also send you a payment schedule.

We will send you a Monthly Pay Schedule that shows your upcoming withdrawal dates and amounts.

Agreeing to the Monthly Pay plan terms constitutes a legal agreement that allows us to take monthly withdrawals from your chosen bank account.

Protecting your personal information is important to us. For more information, read the Privacy Statement.

Your down payment can be made either by credit card or by automatic withdrawal from your bank account.